Alerts and Messaging available (plus, Relay v3.6.5!)

Since our last update, we have expanded the RaceHero team and made many improvements. We are thrilled to release a new tool to help you run awesome events and keep your participants engaged: In-App Alerts and the best RaceHero Relay to date!

In App Alerts

A common challenge for event organizers is getting event day messages out to spectators and participants. RaceHero already provides real-time live timing and instantaneous provisional race results. Now you can communicate through RaceHero using our new Alerts feature.

As an organizer, you can send alerts to everyone following the event in the RaceHero apps or at Even better, as an event promoter, you can send from any Internet connected device using your control panel. No need to be sitting at a Race Control computer to publish an alert.

RaceHero alerts and push notification editor

Have a message that is destined for one or more race groups? We have you covered with the ability to choose who your message is directed towards.

RaceHero mobile app alerts

You can start sending messages today from your RaceHero console. Alerts are visible in the Alerts tab of the RaceHero mobile app and website as soon as you hit “Send”.

We are preparing an update that turns Alerts into native Push Notifications. Your participants will be able to subscribe to push notifications on their mobile devices when an Alert is published including if they do not have the RaceHero app running. Subscriptions will also work in all modern web browsers.

Relay 3.6.5 Released

The latest RaceHero Relay for MyLaps Orbits boasts numerous updates for real-world challenges our organizers face using unreliable track internet or wifi hotspots. We’ve worked closely with many organizations to resolve small bugs or issues that impede our goal of completely hands-off operation of the Relay.

Additionally, we have further improved the speed of the relay while minimizing its resource usage, keeping with our motto that “speed never goes out of style”.

After more than 50,000 race results from early testers of 3.6.5, we will be forcing promoters to update beginning in early November. We recommend downloading and installing the latest version now:

Download the latest RaceHero Relay for MyLaps Orbits

Relay v3.5.1: Orbits 5.3, International support, Bug fixes

We’re excited to announce an important update of the RaceHero Relay for MyLaps Orbits! The update supports includes:

  • International/accented character support
  • Quick access to help documents from the Relay for common questions
  • Support for Orbits 4.5SP6 and 5.3 (Merge/Grid support not functional for Orbits 5.3 yet)
  • Improvements to prevent some known connection issues
  • Fixed a bug that prevented users from searching for runs and merges
  • Fixed a bug that caused a “DataTables” error alert on the results screen

Download the latest RaceHero Relay for MyLaps Orbits.

Public API In Development

We have a number of private API integrations for TV and streaming tickers, mobile apps, points management apps and other extensions that work on top of RaceHero. We are currently developing a public API to allow access to events, results, and more to encourage and support these extensions. Reach out if you’re interested in consuming RaceHero data programmatically and stay tuned for more news!

Relay v3.3.6: Post Merges/Grids + Orbits 4.5SP6 / 5.2HF2 Support

We’re excited to announce a major new release of the RaceHero Relay for MyLaps Orbits with support for publishing Merges/Grids! The latest versions of Orbits, 4.5SP6 and 5.2HF2, are now supported as well.

Screen Shot 2018-03-29 at 10.25.21

Merges are a critical Orbits function for combining multiple sessions to set grids or create results for time trials or heats based on time, distance or points. With one-click uploading available in the RaceHero Relay, you no longer need to run paper copies to Grid for the next session as anyone can pull up the order on a phone, tablet or other mobile device.

Merges set by time include lap charts featuring the best lap from each session.

Screen Shot 2018-03-29 at 10.26.14

Racers no longer need to return to Timing & Scoring looking for grid sheets – they are able to access them instantly on their phone. T&S can also repost Grids if there are errors.

Simultaneous Event Publishing Now Supported

National organizations who run concurrent events at different facilities can now stream multiple races simultaneously.

Download the latest RaceHero Relay for MyLaps Orbits.

MYLAPS Live Timing Relay for X2

MYLAPS Live Timing all starts with the Decoder

Over the past year, MYLAPS has been driving adoption of their next-generation timing and scoring system, the X2 platform. It offers new insights into race activity, track status and system performance. Many of these improvements are only applicable (or affordable…) to professional-level race series but between older TranX2 hardware aging out and aggressive upgrade pricing, we’re seeing a few club-level series move to X2.

We’ve been testing a new version of our RaceHero Relay with X2 compatibility with race series in the United States. We are happy to announce version 3.1.0 is now publicly available. Upgrading is not mandatory at this time for existing users.

Everything about the RaceHero Relay stays the same, especially the automated publishing that doesn’t require babysitting. The only addition is to connect and stream live timing, race results, entry lists and schedules from Orbits 5.1+ timing software. RaceHero is now the most complete MYLAPS live timing solution available.

From conversations with our customers, those who have purchased TranX2 decoders in the past 5 years are not planning to upgrade until they have a hardware failure. We have even seen a few of the pre-TranX2 decoders still faithfully reporting passings so we know they can last for a long time! The older decoders are compatible with the new subscription-based X2 transponders so there is no urgent requirement to upgrade if your existing system is working well.

1 Million Laps On RaceHero!


So far, the RaceHero Relay has logged more than 1,000,000 laps of practice, qualifying and racing! Timing and scoring staff in North America, South America, Europe and Africa are offering their racers a more complete, more engaging way to follow racing on their phones, tablets and computers. Our live timing widget can be embedded in any website and viewed on any device, including iOS devices which do not support plugins like Flash.

There is no charge to broadcast events on RaceHero so offer it to your racers, officials and spectators!