Job Opening: Customer Growth & Success

RaceHero is produced by the same team who offers MotorsportReg.com, a software platform for clubs, racetracks and sanctioning bodies to manage motorsport events. We are very excited to grow our customer growth and success team! Our company is fully-remote meaning you can work from anywhere so long as you have a good internet connection and a regular 4-hour overlap with US/Pacific time zone.

While we don’t talk about it in the job posting because it’s a minority of the current position, helping grow and support RaceHero will be part of the responsibilities. Full details and how to apply: http://blog.motorsportreg.com/hiring-customer-growth-success-team

We hope you’ll consider joining our team, or referring people who would be a good fit!

Relay v3.5.1: Orbits 5.3, International support, Bug fixes

We’re excited to announce an important update of the RaceHero Relay for MyLaps Orbits! The update supports includes:

  • International/accented character support
  • Quick access to help documents from the Relay for common questions
  • Support for Orbits 4.5SP6 and 5.3 (Merge/Grid support not functional for Orbits 5.3 yet)
  • Improvements to prevent some known connection issues
  • Fixed a bug that prevented users from searching for runs and merges
  • Fixed a bug that caused a “DataTables” error alert on the results screen

Download the latest RaceHero Relay for MyLaps Orbits.

Public API In Development

We have a number of private API integrations for TV and streaming tickers, mobile apps, points management apps and other extensions that work on top of RaceHero. We are currently developing a public API to allow access to events, results, and more to encourage and support these extensions. Reach out if you’re interested in consuming RaceHero data programmatically and stay tuned for more news!

New Live Timing Features – March 2018

We continue to grow and improve RaceHero on the web and in our iOS and Android apps. In particular, we’ve made many enhancements to make it easier to follow live timing:

  • Always-visible flag status, clock and lap counter, sort and overall/by class options – less scrolling and more context
  • Sort options by position, best lap, last lap, positions gained/lost, pit stops, laps since last pit stop and more
  • Last Lap and Best Lap columns now display colored badges to call attention to what’s happening and improve legibility

Updated Live Timing with Sort, Flag, Race Clock

While we can’t do anything about slow or overloaded network connections, we have significantly reduced loading times for all aspects of the app, and especially live timing. When you unlock your phone or switch apps, you’ll also find our “catching up” feature more reliable for updating the race you were following or jumping to the current race.

Some of the above changes came from user feedback – if there’s something you would like to see in RaceHero, please let us know!

Relay v3.3.6: Post Merges/Grids + Orbits 4.5SP6 / 5.2HF2 Support

We’re excited to announce a major new release of the RaceHero Relay for MyLaps Orbits with support for publishing Merges/Grids! The latest versions of Orbits, 4.5SP6 and 5.2HF2, are now supported as well.

Screen Shot 2018-03-29 at 10.25.21

Merges are a critical Orbits function for combining multiple sessions to set grids or create results for time trials or heats based on time, distance or points. With one-click uploading available in the RaceHero Relay, you no longer need to run paper copies to Grid for the next session as anyone can pull up the order on a phone, tablet or other mobile device.

Merges set by time include lap charts featuring the best lap from each session.

Screen Shot 2018-03-29 at 10.26.14

Racers no longer need to return to Timing & Scoring looking for grid sheets – they are able to access them instantly on their phone. T&S can also repost Grids if there are errors.

Simultaneous Event Publishing Now Supported

National organizations who run concurrent events at different facilities can now stream multiple races simultaneously.

Download the latest RaceHero Relay for MyLaps Orbits.

Pit Stop Counts in Live Timing

The NASA 25 Hours of Thunderhill in Northern California is the longest road race in North America each year. It is also an event where the team behind RaceHero directly participates. RaceHero Founder Brian Ghidinelli drove the #3 Tiger Racing / Bavarian Tuning BMW M3 in the top ES class and finished 4th in class and 7th overall behind a list of increasingly-awesome supercars like an Audi R8 LMS, Porsche 911 RSR and Lamborghini Gallardo Super Trofeo.

In addition to being a racer, Brian also serves on the Thunderhill Raceway board a director. In an effort to improve the experience for participants and spectators, we added pit stop support in live timing to help teams strategize the race just like the pros. We worked with the track to install a new timing loop at pit in and coordinated with NASA to provide the necessary extra timing hardware.

See pit stop indicators, pit stop counts and number of laps since last pit during a race

The ultimate goal was beautiful – live timing with automatic visual pit stop notifications and counts including the super important “laps since last pit” counter to help identify when a racer might need to stop next. Everything a professional race strategist would use at the 24 Hours of Daytona or Le Mans is now available to every endurance race around the world.

For more information about how to get set up with RaceHero, download our Live Timing Relay for MyLaps. Pit stop support temporarily requires us to mark your race as an endurance event so please contact us for details.

RaceHero powers mobile app for Superkarts! USA

Big news from Las Vegas, Nevada this weekend: the Superkarts! USA SuperNats are celebrating their 20th anniversary. Approximately 500 of the best racers from around the world, including current Indy 500 winner Alexander Rossi, Formula 1 pilot Sergio Perez and IndyCar racer Conor Daly are all pounding around the temporary parking lot circuit at the Westgate Hotel.

We are excited to be part of this historic event by launching the SKUSA live timing and results app powered by RaceHero (and we have to admit, pretty cool to see Formula 1 and IndyCar drivers show up in your app!) Wrapped in the familiar Superkarts! USA blue, iPhone and Android users can exclusively access SKUSA events including ProKart Challenge, Pro Tour and National events for the 2017 season and beyond.

For promoters wishing to provide a bespoke experience to their racers, fans and officials, the RaceHero app can be white labeled, or “themed”, as a drop-in unit for audiences of any size. In addition to the detailed live timing, provisional and official results, entry lists and schedules, RaceHero also supports trackside operations for grid and tech making it a comprehensive, integrated solution from a single provider.

Download the SKUSA app and follow the racing action this weekend on iTunes and Google Play.

For more details about our private-label options for your race series, please contact us.

NASA selects RaceHero as exclusive live timing & results service

nasa-25-hour-thunderhill-racehero

I’m very proud of this news today! This partnership has been underway for the better part of 2016 and we finally get to break the news that RaceHero is now the exclusive live timing and results app for all 150 annual events organized by the National Auto Sport Association (NASA). For racers, officials & spectators, RaceHero is the app for live timing & results!

NASA previously used a patchwork of familiar systems to keep everyone up to date: event schedule PDFs sent by email, printed entry lists at registration, live timing on race monitor and paper results taped to the side of a trailer. RaceHero consolidates all of those functions into one automated, co-branded service that creates a better experience for their members and racers.

Read on for the full release:


NASA SELECTS RACEHERO AS EXCLUSIVE LIVE TIMING & RESULTS SERVICE

Napa Valley, CA: The National Auto Sport Association (NASA) has selected RaceHero as the exclusive provider for live timing and race results for all 15 NASA regions and NASA Championship races. RaceHero provides a “weekend in your pocket” experience featuring real-time entry lists, schedules, live timing and race results. Racers can now track over 150 annual NASA events using RaceHero on phones, tablets and desktop computers making their NASA experience easier to manage during the weekend activities.

It’s not a race without results and there are no results without timing and scoring. What once was tracked with a stopwatch is today completely orchestrated by computers. RaceHero allows us to provide an automated live stream from our existing timing systems to anyone in the world on any device, enabling us to grow our reach with no additional cost or effort. It also simplifies the process of posting results and getting information out to competitors and fans alike.

“NASA Timing and scoring operators are typically volunteers working under tight schedules” said Roman Vaisman, NASA Chief Technology Officer. “Just like the racecars on track, speed and accuracy are critical for our Timing and Scoring staff. RaceHero automatically publishes accurate provisional results and lets us easily distribute official results with penalties and corrections without adding more work for our staff.”

“While we can’t do everything in-house, we look for partnerships where we aren’t just directing our members to a third-party”, said NASA Director of Business Development Jeremy Croiset. “We embed RaceHero’s live timing and results in our websites where we can drive traffic, promote our sponsors and provide value to our members through the latest and greatest technology. Software entrepreneur and racer Brian Ghidinelli created RaceHero based on his passion for endurance sports car racing which is a core event offering from NASA and we’re thrilled to be working with him on this new program.”

About NASA: The National Auto Sport Association (NASA) was formed in 1991 with the premise of delivering high-quality motorsports events to enthusiasts at major racing venues throughout the nation. NASA has created programs that allow owners of both racecars and high-performance street-driven vehicles to enjoy the full performance capabilities of their cars in a controlled professionally managed environment. NASA offers many different programs that will allow you to enjoy motorsports on a number of different levels, including our High Performance Driving Events (HPDE), Rally Sport, Time Trial, NASA-X and Competition Racing programs.  For more information, log onto www.nasaproracing.com and connect with the community at Facebook, Twitter and Google+.

About RaceHero: RaceHero brings everything about race day to your pocket in a fun, social way. By looking beyond simple finishing position, RaceHero highlights big passes, personal bests and epic battles. Access entry lists, schedules, live timing and results from smartphones, tablets and laptops all driven automatically from existing timing and scoring systems. RaceHero is free to event organizers, promoters and racetracks and is available today at http://RaceHero.io and on Apple iTunes and Google Play.

View a sample race result from NASA’s recent race at Mazda Raceway Laguna Seca

iOS and Android Apps Now Available

The headline says it all – you can now find RaceHero native apps in the iTunes and Google Play stores:


Click to install the RaceHero mobile app for Android
RaceHero on iOS
Click to install the RaceHero mobile app for iOS

We’ve focused on building a great cross-device experience for phones, tablets and web browsers, so why download our native app?

  • Screen lock is blocked while watching live timing so you never look down and find the screen has gone black
  • Better performance: more responsive to touches and taps and faster
  • Bottom navigation for switching between live timing, results, entry lists and schedules doesn’t jump around on iOS
  • Easy access from your home screen (or ask Siri to open it!)

There are also versions for tablets with more racers on screen. Perfect for enduros! We have been using it like rabid dogs for the past month in testing and at the track. We’d love to hear your feedback in the comments below. If you like the app, giving it a rating in the app store would be much appreciated!

History of Timing and Scoring at the Indy 500

indianapolis-500-timing-scoring

We missed a piece our friend Marshall Pruett (of RACER and Road and Track fame) wrote on how timing and scoring became automated prior to the electronic transponder systems we know today. Specifically, he captured some fascinating stories about the Indianapolis 500 using a wire running 1″ off the ground at start-finish to trigger a kind of punch card system:

The Indianapolis 500, as we noted in an earlier TRA tale, got its start using the most intrusive timing system possible—one with an actual wire that ran across the start/finish line and sat approximately one inch off the racing surface. Passing cars would run over the wire and trigger an create an imprint on a time card. Timing and scoring workers would then be responsible for noting which car tripped the wire and building a manual running order list for each lap.

indy-500-timing-and-scoring-tapers

Even then, the promoter wanted a backup to all that newfangled technology, so Indianapolis 500 historian Donald Davidson explains how they used “tapers” (which we still see today at SCCA road racing events as a backup to the MYLAPS transponder system):

“And then to complement that you had three or four people doing serial scopes, which is where you’re writing down the number of every car that comes by; that takes a special person to do that, you’re doing it down the column and then when the leader comes by, and you better know who the leader is, and then go to the top and you write another column. So they would have three or four people doing that.”

Read the full article on RoadAndTrack.com and follow Marshall on Twitter (he’s always at a race track!) Be sure to read the previous piece which explains how one lucky guy had to fix the tripwire during the race!

MYLAPS Live Timing Relay for X2

MYLAPS Live Timing all starts with the Decoder

Over the past year, MYLAPS has been driving adoption of their next-generation timing and scoring system, the X2 platform. It offers new insights into race activity, track status and system performance. Many of these improvements are only applicable (or affordable…) to professional-level race series but between older TranX2 hardware aging out and aggressive upgrade pricing, we’re seeing a few club-level series move to X2.

We’ve been testing a new version of our RaceHero Relay with X2 compatibility with race series in the United States. We are happy to announce version 3.1.0 is now publicly available. Upgrading is not mandatory at this time for existing users.

Everything about the RaceHero Relay stays the same, especially the automated publishing that doesn’t require babysitting. The only addition is to connect and stream live timing, race results, entry lists and schedules from Orbits 5.1+ timing software. RaceHero is now the most complete MYLAPS live timing solution available.

From conversations with our customers, those who have purchased TranX2 decoders in the past 5 years are not planning to upgrade until they have a hardware failure. We have even seen a few of the pre-TranX2 decoders still faithfully reporting passings so we know they can last for a long time! The older decoders are compatible with the new subscription-based X2 transponders so there is no urgent requirement to upgrade if your existing system is working well.

1 Million Laps On RaceHero!

dr-evil-million

So far, the RaceHero Relay has logged more than 1,000,000 laps of practice, qualifying and racing! Timing and scoring staff in North America, South America, Europe and Africa are offering their racers a more complete, more engaging way to follow racing on their phones, tablets and computers. Our live timing widget can be embedded in any website and viewed on any device, including iOS devices which do not support plugins like Flash.

There is no charge to broadcast events on RaceHero so offer it to your racers, officials and spectators!